Return policy

At Beuler, we understand that sometimes a product may not meet your expectations, or you may simply change your mind. That’s why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. We stand by the quality of our products and want you to feel confident in your decision.

How to Initiate a Return

To initiate a return, please contact our customer service team. They will guide you through the process and provide you with a return authorisation number.

Return Process

Once you have received your return authorisation number, please securely package the item, including the original packaging, accessories, and any documentation that came with the product. We recommend using a trackable shipping service to ensure your return reaches us safely.

Upon receiving your return, our team will inspect the item to ensure that it is in its original condition and meets our return policy criteria. If everything is in order, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.

Non-Returnable Items

Please note that certain items may not be eligible for return due to hygiene reasons or if they have been used, damaged, or are missing components. These items will be clearly marked as non-returnable on our website.

Defective or Damaged Items

If you receive a defective or damaged item, please contact our customer service team immediately . We will arrange for a replacement or refund, depending on the situation.

Contact Us

If you have any further questions or concerns regarding our return policy, don’t hesitate to reach out to us. We are here to assist you and ensure your shopping experience with Beuler is nothing short of exceptional.

Thank you for choosing Beuler!